Privacy Policy

Dialogyx LLC ("Dialogyx", "we") runs the website dialogyx.com and the Dialogyx app, a conversational performance review tool. This policy has two parts: the website, and the app. We don't sell personal information, and we don't use it for advertising.

1. The website

What you give us

• The early access form: your name, email address and company, and anything you choose to tell us about your reviews. The form is provided by Zoho Forms, and what you enter is stored by Zoho for us.
• Emails you send us: your message and email address.

We use these only to reply to you and to tell you about early access to Dialogyx. You can ask us to delete them at any time.

What's collected automatically

• No analytics and no tracking cookies. This website doesn't use visitor analytics, advertising tags or tracking cookies.
• Hosting: the site is hosted on Firebase Hosting, by Google. Like any web server, it keeps standard request logs, such as your IP address, browser type and the page requested, for security and to keep the site running.
• Fonts: the site's font (Sora) loads from Google Fonts, so your browser connects to Google to fetch it.
• The form: when you open the early access form, it loads from Zoho, which may set cookies of its own to make the form work. See Zoho's privacy policy for details.

2. The Dialogyx app

Dialogyx is used by organizations to run performance reviews. If your employer uses Dialogyx, your employer decides who takes part and who is an admin. We process review information to provide the service to that organization.

What the app holds

• People: name, email address, job title and manager, added by the organization's admin.
• Conversations: your chats with Colombyx^™, the app's AI companion.
• Notes: text read from files you upload or text you paste. The files themselves are never stored.
• Reviews: drafts, ratings, submitted reviews, peer feedback, calibration decisions with their reasons, comments and acknowledgments.
• Sign-in and security: sign-in links sent by email, and records of activity used to protect the service.

Who can see it

• Your chats and notes are visible in the app only to you, not to your manager or the admin.
• Peer feedback is anonymous to the person reviewed, who sees only a summary without names. Their manager and the organization's admin can see who said what.
• Submitted reviews are visible to the people the review is for, as described on our Trust page.

Who processes it for us

We use these service providers, all processing in the United States:

• Google Cloud runs the app and stores its data.
• Anthropic provides Claude, the AI model behind Colombyx. Each request is processed in the US. Anthropic doesn't use data sent through its API to train its models by default, and we haven't opted in to anything that would change that. Anthropic keeps API data for a limited time under its own retention policy.
• Resend sends the app's emails, such as invitations, reminders and sign-in links.

How long it's kept

• Review information is kept while the organization uses Dialogyx, or until the organization deletes it.
• Text from uploaded notes is deleted 90 days after the review cycle closes.
• Database backups are kept for 7 days, so deleted information can remain in a backup for up to a week.

How it's protected

• Data is encrypted in transit and at rest.
• Sign-in is by emailed link. There are no passwords to steal.
• Access rules are enforced on the server and tested automatically.
• Only the people who run Dialogyx can access the underlying database, and only to operate and support the service. Every read and write of the database is recorded, with who did it and when.

3. Your rights

You can ask us to access, correct, export or delete personal information we hold about you. If your information is in the app because of your employer, we may need to work with your employer to respond. To make a request, email privacy@dialogyx.com.

4. Children

Dialogyx isn't meant for children under 13, and we don't knowingly collect information from them. If we learn we have, we'll delete it.

5. Changes to this policy

If we change this policy, we'll post the new version here and update the date at the top. For significant changes, we'll also tell organizations using the app.

6. Contact

Dialogyx LLC, Lake Mary, Florida, US
Email: privacy@dialogyx.com